Support

mccPILOTLOG runs on a wide range of platforms (32-bit, 64-bit, Windows XP, Vista, 7, 8, 10, Mac OS Mavericks, Yosemite, El Capitan, iOS 7, 8, 9, 10, Android 4, 5, 6…), with different service packs, with different regional settings (decimals, comma’s,…) and different language packages (UK, German, Japanese, Korean,…), and with different user databases. As a result, you may encounter an error while the application runs fine on other computers.

mccPILOTLOG contains more than 150.000 lines of source code, and we are adding more functions every day. We are pilots and humans, so we make mistakes. Although thoroughly tested, bugs do occur.  Whatever software you purchase, there will always be bugs…

Most FAQ and common issues are listed in our mccSUPPORT center :

mccsupport

IMPORTANT NOTE :

After 10 years of service, and more than 2600 changes and bug fixes, it was time to rebuild mccPILOTLOG on new fundaments!

mccPILOTLOG was built on 32-bit technology, and therefore it cannot be updated anymore. mccPILOTLOG continues to run ‘as is’ for existing customers.

We recommend all pilots to migrate to our new logbook CrewLounge PILOTLOG !  Read more here.